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  1. visumPOINT Help Center (UK)
  2. Questions about the online portal

Questions about the online portal

Questions about registration, login or your orders.

Registration and login

  • Do I have to register in order to use the services of visumPOINT?
  • Who can register?
  • I don't know my customer number. What can I do?
  • Where can I find my customer number to register with visumPOINT?
  • What is my username?
  • I have forgotten my password.
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My orders

  • I cannot find my order in the order overview.
  • I would like to apply for a service for another person.
  • My order cannot be submitted.

My profile

  • How do I approve my profile?
  • Can someone else access my profile data?
visumPOINT Help Center (UK)
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